Frequently Asked Questions
You should arrive 15 minutes early for your scheduled appointment so that you can fill out any necessary registration forms. If you would like to fill out your new patient forms ahead of time, you can download them from our Patient Resources page. You will need to bring your insurance card, your photo ID, a list of current medications, and your physician's prescription or referral if one was provided to you (A physician's prescription is no longer required to see a physical therapist. Certain insurance companies may still require a physician's prescription for physical therapy, but our friendly staff is happy to assist you in understanding insurance benefits and requirements).
Definitely. When you have a problem you think may be helped by physical therapy ask your doctor or give us a call and we will help you to determine if this is a problem that may be helped by physical therapy. We work together with doctors, specialists, nurse practitioners, and other medical professionals in order for you to have the best physical therapy outcome and experience.
A doctor referral/prescription is no longer required to see a physical therapist which means you can feel better now, and we can see you right away! Certain insurance companies may still require a physician’s prescription for physical therapy, but the friendly staff at Northern Rehab is happy to assist patients in understanding their insurance benefits and requirements related to physical therapy.
On a waitlist or waiting weeks for a physical therapy appointment? Northern Rehab can see you within a few days from when you call for an appointment. We prioritize your physical therapy needs and will get you in as soon as possible. Just give us a call and our office staff will assist you in scheduling an appointment!
Our convenient locations:
- DeKalb | 3266 Sycamore Road, DeKalb, IL 60115 | 815-756-8524
- Genoa | 540 East Main Street, Suite 5, Genoa, IL 60135 | 815-784-6417
- Rochelle | 1211 Currency Court, Suite C, Rochelle, IL 61068 | 815-562-3299
Just give us a call and our office staff will assist you in setting up an appointment.
Northern Rehab is outstanding! Very knowledgeable and responsive. Excellent service from everyone. I came in with a cane, went out dancing and running! Thank you!
Northern Rehab does a great job of working with you to get the best possible result, in my case rehab for double knee replacement. I felt Brandon definitely helped me to exceed the goals we both set for my recovery. I felt I got great care with Northern Rehab!